How do I cancel my Exercise4You subscription?

If you no longer want your Exercise4You subscription, send us a cancellation request and our support team will handle it and confirm by email.

Before you cancel

  • Check whether you have any classes still booked that you would like to attend.
  • Make a note of the billing date shown on your card statement.
  • Consider whether a smaller plan, or pausing your membership, would suit you better than cancelling.

If you are not sure which option fits, tell us how you use the studio and we can explain what is available on your account.

How to request cancellation

  1. Open the Submit a Request form and choose “Cancel Subscription”.
  2. Enter the email address linked to your Exercise4You account.
  3. Enter the first 6 and last 4 digits of the card that was charged.
  4. Describe your request and submit it.

You will see a request number on screen once your cancellation request reaches our support team. Keep that number and watch your inbox, including the spam or junk folder, for our reply.

Still need help?

Send our support team the details and we will follow up by email.

Submit a Cancellation Request